NutriTokri – Refund & Cancellation Policy
At NutriTokri, we are committed to your satisfaction, and we stand behind the quality of our products. If, for any reason, you are dissatisfied with your purchase, we offer a straightforward refund policy to make the process hassle-free.
Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
- Product Condition: The product must be in its original packaging and unused.
- Initiating Refund: Refund requests must be initiated within [number of days] days from the date of purchase.
- Proof of Purchase: You must provide a valid proof of purchase, such as the order confirmation email or receipt.
To initiate a refund:
- Contact Us: Reach out to our customer support team to inform us of your intent to return the product.
- Return Authorization: Await instructions from our team for the return process. Please do not send the product back without receiving authorization.
- Return Shipment: After receiving authorization, ship the product back to us in its original condition and packaging.
- Inspection: Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria.
- Refund Issuance: If the return is approved, a refund will be issued to the original payment method.
Certain items are non-refundable, including:
- Perishable goods
- Downloadable software products
- Gift cards
You may cancel your order within 4 hours of placing it. To cancel an order, please contact our customer support team.
Refund for Canceled Orders
If the cancellation request is made within the eligible timeframe, a full refund will be issued to the original payment method.
If you have any questions or concerns regarding our Refund & Cancellation Policy, please contact our customer support team.